Empowering Healthcare Teams

Deliver exceptional patient care with tailored employee training, performance management and wellness programs.

Industry Challenges

The healthcare industry faces unique challenges that demand innovative solutions to improve workforce performance, reduce burnout, and enhance patient care. Rapid advancements in technology, evolving regulations, and workforce shortages create pressure on healthcare teams, making effective training and performance management essential for success. Here’s a closer look at these challenges—and the hidden costs of not addressing them:

High Turnover

The healthcare industry is experiencing unprecedented staff shortages and turnover, exacerbated by burnout, long hours, and a lack of career development opportunities. These issues impact patient care and increase recruitment costs.

Cost Impact: Replacing a single nurse can cost $40,000–$80,000, including recruitment, onboarding, and productivity losses.
Time Impact: Onboarding new healthcare staff can take up to 3 months, leaving existing teams overburdened.

Burnout

The demanding nature of healthcare work leads to high levels of stress and burnout, impacting staff well-being and patient safety.

Cost Impact: Burnout-related absenteeism costs the industry millions annually, with an estimated $4.6 billion spent on turnover related to physician burnout in the U.S. alone.
Time Impact: Staff shortages due to mental health challenges lead to disruptions in patient care and overworked teams.

Rapid Tech Advancements

The fast pace of healthcare innovation creates stress for staff who struggle to adopt new tools and workflows effectively.

Cost Impact: Poor technology adoption can lead to inefficiencies, errors, and under-utilized investments in healthcare IT systems.
Time Impact: Staff often spend hours adapting to new technologies, and workflows become inefficient, causing further wasted time and reduced focus on patient care.

How ESM Helps

We provide career progression plans and mentorship programs to retain top talent while boosting morale and engagement.

How ESM Helps

Our wellness training programs focus on stress management, resilience building, and mental health support, enabling staff to thrive in high-pressure environments.

How ESM Helps

We offer tailored training programs to support healthcare teams in efficiently adopting new technologies, focusing on reducing stress, streamlining workflows and building confidence in using innovative tools.

Client Success Story

Revitalist, a leading behavioral and medical health provider with 9 locations across 6 states, partnered with ESM to address challenges stemming from rapid expansion. As the organization grew, it required scalable solutions to enhance employee performance, reduce burnout, and improve patient care outcomes. ESM developed an innovative performance monitoring program, leveraging wearable technology and tailored training to achieve measurable success.

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"Having ESM as part of our collaborative team has been transformative. Their expertise in employee wellness and proactive bio-monitoring has not only improved our staff's well-being but has also elevated patient care to new heights. The level of insight and innovation they bring is unmatched."
- HR Director, Revitalist Lifestyle & Wellness

Our Approach

1. Identifying Gaps with Performance Pulses

We conducted Performance Pulses to assess risks to employee performance, identify sources of burnout, and evaluate the usage of existing performance management strategies, including wearable devices and mobile apps.

2. Customized Training Programs

We designed evidence-based training tailored to improve employee performance and engagement. These sessions complemented Revitalist's existing tools and practices, ensuring a holistic and effective approach to workforce development.

3. Wearable-Based Performance Monitoring

We implemented a continuous monitoring program using wearable devices to track key metrics like vitals, stress, and sleep patterns. This proactive solution enabled the prediction and prevention of low performance and burnout.

4. Strategic Grant Submission

Collaborating with an interdisciplinary team, we co-authored and submitted a $2.25M grant proposal to fund the performance program, reinforcing Revitalist's commitment to improving employee and patient outcomes.

The Results

Enhanced Employee Performance: Tailored training and performance monitoring increased workforce engagement and reduced risks of burnout.
Improved Patient Care: Real-time monitoring of patient vitals during and after treatment elevated the quality of care and safety standards.
Strategic Funding Secured: A $2.25M grant proposal was submitted to further develop and expand the program’s reach and impact.
Scalable Solutions for Growth: The performance monitoring and training programs were designed to support Revitalist's continued expansion while maintaining high-quality care.